FREQUENTLY ASKED QUESTIONS
Where can the booth be set up and how long does it take too set up?
The booth can be set up indoors or outdoors, however, if it is set up outdoors, we do require a tent over the booth in case of inclement weather. It takes approx. 45 minutes to set up but our professional attendants will arrive 90 minutes ahead of time to set up to ensure adequate setup time.
What happens during announcements, dinner, etc?
Packages and pricing for the booth is for "consecutive hours". We can stop running the booth during certain times during your event but that does cut into your booked time. We recommend the 4 hour package for most wedding receptions so there is plenty of time for all of your guests to enjoy the booth. An extra hour is only $100.00 if you decide that you want us to stay even longer or if you would also like us to be open during cocktail hour. Consecutive time means "open hours". Setup and breakdown time is included in your package price.
When will you get there?
We usually arrive 2-3 hours prior to our designated start time for weddings. For all other events, we usually arive 1 1/2 - 2 hours ahead of time. Setup and breakdown time is included in your package price.
How big is the booth?
The London booth is approx. the same height as a real London Phone Box so it measures about 7 1/2 feet tall x 36 inches wide x 7 feet long.
The 5x5 Black Booth takes up about 7 feet long x 5 wide x 7 feet high.
How many people will fit in the booth and is it wheelchair accessible?
Our booth is a stand-up booth and we do bring a stool for children or shorter guests. We also have an adjustable camera. 3-5 people can easily fit into the booth but close friends can always squeeze in a few more! Our booth is an open design to accommodate guests in wheelchairs or for guests who require assistance. We can also open the curtain to get larger group shots.
Who runs the booth?
The booth will have 1-2 professional attendants (weddings with over 75 guests will have two attendants) who will be dressed appropriately for your event and who will assist guests with their photo sessions from start to finish. They will also help your guests sign the scrapbook.
How many pictures are included?
Our service includes unlimited photos from your photo sessions. Each guest in the photo will receive one 2x6 photo to take with them. The pictures are ready within 30 seconds. After your event, your guests can go online (with your approval) and download FREE digital copies of their photos from our Facebook page. They are usually online 2-4 days after an event.
Can you include an event name and date on the prints?
Yes, the event name or bride and groom's names and date will be included on all printed copies OR you can choose to have no event information on the prints. Please check out the Layouts page to see various photo layouts and formats. We have hundreds to choose from.
How do I secure a date for the photo booth rental?
A $250.00 deposit and a signed contract will secure your event date. The balance is due on the night of your event in the form of cash or check or credit card payment via PayPal at the conclusion of our services.
How many hours should I book the booth for?
This is up to you but here are some guidelines based on your # of guests. Up to 124 guests = 3 hours, 125-175 guests = 4 hours, 176 guests or more = 5+ hours. You can also decide if you want to have your guests do this during cocktail hour or wait till after you are announced and we can open the booth. We will work with the emcee of your event to make announcements regarding when the photo booth is open. Photo booth setup time and breakdown time are not included with your # of hours. We take care of that on our time and is no additional charge to you and are included in your package price.
What type of camera to you use?
We use the most up to date cameras with high pixel quality but keep in mind it's a photo booth. Your guests are unsupervised inside the booth so if your guests move or swing props around, it is possible that a picture may blur or the props may reflect the lights. Our in-booth monitor counts down between the photos on-screen so guests can pose at the right time.
What happens if people move during the photo session?
Even though we use top of the line cameras, with movement, it's possible that some photos might be blurry if people are moving or dancing during the shoot. We suggest your guests stand still with their pose for best results.
What type of printer do you use?
We use a HITI dye-sublimination printer for all of our events. Dye sublimination printers are state of the art photo booth printers used by most professional photo booth companies. The photos have an over-coated protected layer to prevent the photo from getting damaged. This enables your photo to last for up to 100 years in normal conditions. The dye sublimation prints are waterproof photos that are also fingermark resistant. The photos are completely dry when they print out.
Can I bring and use my own props?
Sure. If you want to use your own props in addition or instead of our props that is fine. We will make every effort to get all of your props back to you at the end of your event.
Can my guests use the props for dancing?
We ask that your guests use the props in the photo booth area only. We want all of your guests to have a huge choice of props for the photos so they need to remain with the photo booth attendants at all times. We bring a large variety of props but only a limited number with us. We can recommend some websites if you would like to purchase additional props for your guests to use for fun during your event. Some people like to order glow sticks or funny hats and glasses to use on the dance floor. We realize that it's fun to dance with a Viking hat but we only bring a couple and if Uncle Joey and Grandma Bess are wearing them the rest of your guests won't be able to use in their funny photos!
When will I get my scrapbook and USB drive?
We make every effort to get both to you by the close of your event. Sometimes we may mail the USB drive to you but you will take the scrapbook home with you so keep in mind we will be giving this to you before you leave.
What type of scrapbook do you provide for events?
For most events, we use a black leather scrapbook with a 2x6 opening on the front for your photos so please be sure to make time to get your photo session done. We have your guests sign with different colored pens next to their photos. If you are providing us with your own scrapbook, please let us know ahead of time.
What about backup equipment?
We bring an extra computer, monitor, camera and printer to each event. In case of a technical issue, the booth may close for a short amount of time to swap equipment or re-load paper and ink. We will just ask that your guests standby or come back in a few minutes.
Am I supposed to Tip the photo booth attendants?
We strive to make your event memorable so tips are greatly appreciated and go directly to the attendants working your event if you decide to give a tip.